Experienced Product Manager with a Proven Track Record of Success

What is it?

A product management practice rooted in strategy, shaped by cross-functional team leadership, and sharpened through years of agile delivery. I bring a human-centered lens to software product management merging user experience insights with iterative planning to guide teams from concept to deployment.

What does it do for me?

You get a product leader who doesn’t just ship features someone who aligns business requirements with user needs, drives backlog prioritization with clarity, and builds momentum through actionable roadmaps, sprint-ready workflows, and outcome-based thinking.

I lead with context, not assumptions

I studied hospitality management not computer science initially. That background shaped how I think about people, environments, and interaction design. After reskilling into technical product management, I spent 20 years applying that foundation to UX, agile methodologies, product strategy, and business analysis. I rely on both behavioral insight and structured tools because real innovation requires both empathy and systems thinking.

Strategy is only as good as the follow-through

From roadmap planning to Jira-based sprint tracking, I ensure that product strategy becomes executable through well-defined user stories, clear acceptance criteria, and collaboration across engineering, product marketing, and design. I document in Confluence, diagram in Lucidchart, and help teams connect workflows to outcomes.

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I turn abstract ideas into shippable priorities

I use agile frameworks like Scrum from scrum.org and SAFE POPM from scaled agile frameworks to break down complex initiatives into sprint-ready tasks. From journey maps and SQL-backed data analysis to backlog grooming and stakeholder demos I guide product development across all lifecycle phases, including mobile product development and scalable platform work.

Outcomes I’ve delivered

Launched “The Sustainable Choice” platform—scaled consumer adoption from 0 to 200 in the first month
Reduced VAT refund support tickets by 20% through UX optimization and team-focused feedback loops
Accelerated integration timelines by 40% via API-led strategy and improved workflow optimization
Improved premium event operations at Madison Square Garden through agile execution and data-informed teamwork

What it’s like to work with me

Backlog prioritization means making trade-offs. And when you're managing cross-functional teams, those decisions come with pressure. Maybe your marketing lead wants to refocus on branding. Your IT lead starts pulling developers into exploratory hobby projects. Your operations lead pushes for fire drills that weren’t scoped for this sprint.

I stay grounded by transparent quarterly themes and product strategy alignment. If the priorities hold I defend them. If the business case changes, I help teams pivot with focus, not chaos. In the background, I bring systems, tools, and just enough process to keep people moving together not just moving.